What, if anything, can managers do to manage emotions?
Answer – They cannot control the emotions of their colleagues and employees. Emotions are a natural part of an individual’s makeup. Where managers err is if they ignore the emotional elements in organizational behavior and assess individual behavior as if it were completely rational. Managers who understand the role of emotions will significantly improve their ability to explain and predict individual behavior.
Answer – They cannot control the emotions of their colleagues and employees. Emotions are a natural part of an individual’s makeup. Where managers err is if they ignore the emotional elements in organizational behavior and assess individual behavior as if it were completely rational. Managers who understand the role of emotions will significantly improve their ability to explain and predict individual behavior.
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